Building a Thinking Organization

Course Overview

In this groundbreaking course, you will see how to build the 10 Key Elements of a Thinking Organization into the DNA of your organization.  As Luman research shows, most organizations miss these elements. The result?  Beliefs and actions based on assumptions, emotions, conflict-avoidance, phony consensus, and political-turf struggles.   It doesn’t have to be that way.

The Key Takeaways:


Thinking DNA

  • How to build an organization that wins the minds of your people
  • The 8 logical fallacies that destroy an organization’s ability to think

Thinking Infrastructure

  • How to know whether your organization thinks like a high-reliability organization
  • The 7 methods of inquiry most organizations use—and why they produce bad answers
  • The 7 Steps to Comprehensive Problem Solving

Thinking Leadership

  • Why taking time to reflect is the only way to create high-speed efficiencies
  • A groundbreaking approach to strategy and strategic thinking
  • The 10 Questions for Determining a Critical Success Factor

Thinking People

  • The value in making and optimizing Intelligent Mistakes
  • The 7 common statements that signal that collective stupidity is taking root

Thinking Transformation

  • How to blend fact-based thinking and experience-based intuition
  • The 10 requirements for creating possibility out of problems
  • The important difference between simplistic solutions and Elegant Simplicity
  • How to turn 4 powerful types of paradoxes into competitive advantages


When Price Waterhouse and Coopers Lybrand merged to become PricewaterhouseCoopers, the speaker they selected to keynote their “Day One” kick-off was Jim Lucas.

 “Jim did an excellent job of educating and entertaining key Ernst & Young clients…. The audience included [over 700] CEOs, CFOs, COOs, and other high-level executives.”

 –        Crystal Campbell, Ernst and Young

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